Support Options

QNX Software Systems is here when you need us. Services include person-to-person help lines, dedicated resources, as well as a broad and deep knowledge base to help you overcome obstacles or take your implementation of QNX technology to the next level.

Standard Support

Software updates are required to stay current. BlackBerry QNX support is available to answer your day-to-day questions on a first-come first-served basis.

Priority Support

Your project cannot fail. You need a support plan with a dedicated technical resource who has your hardware at their fingertips and who is committed to guaranteed response times on all your critical issues. Choose the level that's right for you - Bronze, or Silver.

Custom Support

Your team needs customized support from a dedicated team of senior development and support professionals – you may even need them 24/7. Or your support needs are too custom (or too large) to be met through our defined support plans. QNX Professional Services offers custom service level agreements on an annual basis.

Please review the Standard and/or Priority Support Guide for details pertaining to the support plan features.